Shipping Policy

BARK Shipping Policy

Last updated: November 9, 2026

This shipping policy applies to orders delivered within the United States.

Shipping cost

Standard Shipping is free.

Processing and transit

Orders are normally processed within 1–2 business days. After shipment, Standard Shipping normally takes 4–6 business days in transit. Weekends and United States federal holidays are not business days. These timeframes are estimates rather than guaranteed delivery dates; carrier conditions, severe weather, high-volume periods, and other events outside our control can cause delays.

Tracking

When the order ships, tracking information will be sent to the email address used for the order. Tracking may take a short time to update after the carrier receives the package.

Address changes

Customers are responsible for providing a complete and accurate delivery address. If you notice an error, contact Support@thebarks.com as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed after the package has shipped.

Delays, loss, damage, and incorrect delivery

If tracking is delayed, shows delivery but you cannot locate the package, or the shipment is lost, damaged, or delivered incorrectly, contact us with your order number and relevant tracking details. For visible damage or an incorrect item, include photographs of the package, label, and contents. We will review the information and coordinate the next appropriate step with you and, when needed, the carrier.