BARK Privacy Policy

Last updated: November 9, 2026

This policy explains how BARK, operating at thebarkss.com, collects, uses, discloses, and safeguards personal information in connection with our United States store.

Information we collect

Depending on how you use the store, we may collect identifiers and contact details such as name, email address, telephone number, billing and shipping addresses; order and transaction details; customer-service communications; device, browser, network, cookie, and website activity data; marketing preferences; and information needed to detect fraud or protect the store. Payment information is submitted to payment processors through secure checkout. We do not receive or store your complete payment-card number.

How information is used

We use personal information to provide the site; process payments, orders, returns, and refunds; arrange delivery and tracking; answer customer requests; maintain account and transaction records; protect customers and the store; prevent fraud; comply with legal obligations; measure and improve site performance; and, where permitted, provide marketing and advertising.

Cookies, analytics, and advertising

Our storefront and service providers may use cookies, pixels, local storage, and similar technologies to keep the site functioning, remember choices, understand traffic, measure performance, prevent abuse, and support advertising. Browser settings can limit some cookies, although doing so may affect site functions.

Service providers and disclosures

Shopify hosts and operates our commerce platform. We may disclose information to Shopify, payment processors, fraud-prevention services, delivery carriers, fulfillment and customer-support providers, analytics and advertising providers, professional advisers, and authorities when reasonably necessary for the purposes described above. We may also disclose information in connection with a business transaction or to protect legal rights and safety.

Retention and security

We retain information for as long as reasonably needed to provide services, maintain business and transaction records, resolve disputes, enforce agreements, and satisfy legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no transmission or storage system can be guaranteed completely secure.

United States privacy rights

Subject to applicable law and exceptions, United States consumers may request access to, correction of, or deletion of personal information and may appeal or ask questions about a response. We will verify a request before acting and will not discriminate against you for exercising applicable rights.

California rights and opt-out choices

California residents may have rights under the CCPA, as amended by the CPRA, including rights to know, access, correct, and delete personal information; to receive information about categories of collection and disclosure; and to opt out of the sale or sharing of personal information for cross-context behavioral advertising. We do not represent that no sharing ever occurs: advertising and analytics activities may qualify as “sharing” under California law even when personal information is not exchanged for money.

To submit an opt-out request, use Your Privacy Choices or email Support@thebarks.com. Where required by applicable law and when received in a supported manner, we process recognized Global Privacy Control (GPC) signals as an opt-out request for the associated browser or device. We may request additional information if the law requires identity or authority verification.

Children

The store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. A parent or guardian who believes a child submitted such information may contact us to request review and deletion.

Submit a privacy request

Email Support@thebarks.com with “Privacy Request” in the subject line, or contact us by phone at (702) 210-0013. You may also write to BARK, 1438 Monroe St, Madison, WI 53711, United States. Authorized agents should identify the person they represent and provide proof of authorization where required.